The Health Quality & Safety Commission (the Commission) is a crown entity working with clinicians, providers and consumers to lead and coordinate the improvement of the quality and safety of health and disability support services. 


In March 2019 the Accident Compensation Corporation (ACC) contracted the Commission to provide support to the National Trauma Network (the Network) by:

  • building quality improvement knowledge and skills across the trauma system, to create a system that learns and evolves
  • delivering targeted quality improvement projects focused on specific areas
  • providing analytical and research support so the Network’s work is data driven and based on evidence
  • delivering a patient reported outcome measures project to enable the Network to understand how injured people recover and ensure that their recovery is better supported.


The quality improvement work stream focuses on projects in three discrete areas where the Commission hopes improvements in process and/or outcomes can be achieved. The projects will be phased over the coming three years.

Critical Haemorrhage

This project is focused on improving outcomes following critical haemorrhage resulting from injury. 

The aim of the project is to reduce mortality and associated multi-organ failure from critical haemorrhage caused by trauma. This will be achieved by working with the sector and experts to develop national best practice guidance that, when adjusted for local context and scale, supports ambulance services, emergency departments (EDs), intensive care units (ICUs), and surgical teams to recognise critical haemorrhage and take the appropriate action. Internationally, best practice in this area has been shown to reduce mortality and improve quality while also reducing the cost.

More info here

Trauma Rehabilitation

Trauma rehabilitation has been identified as an area of focus because we have received anecdotal advice that there are concerns with the way major trauma patients are currently supported through their recovery, particularly once they are discharged from acute care. Early consultation has confirmed that currently there is no certainty that there are:

  • consistent levels of service across the country
  • equitable access to services across the country
  • services that meet the needs of the complex cohort of trauma patients.

More info here

Severe traumatic brain injury

Project planned. 



For updates on the various programme areas please visit the Commission's website